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Any claim, dispute or controversy between you and DeepDiscount that arises in whole or in part from all or any portion of your access or use of the DeepDiscount Platform or otherwise in connection with this Agreement, or the breach, termination, enforcement, interpretation of validity thereof, including the determination of the scope of applicability of this agreement to arbitrate (a "Dispute") shall be decided exclusively in small claims court or by binding arbitration as set forth in this section, and not by courts of general jurisdiction.
If a Dispute meets all requirements to be heard in small claims court, you may litigate the Dispute in small claims court in your county of residence or in Orange County, California.
Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. You agree that, by agreeing to this Agreement, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision and that you and DeepDiscount are each waiving the right to a trial by jury. YOU AND DEEPDISCOUNT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU AGREE THAT THIS CLASS ARBITRATION WAIVER APPLIES TO YOU AND TO ANY CHILD OR OTHER PERSON ON WHOSE BEHALF YOU REGISTER WITH THE DEEPDISCOUNT PLATFORM.
If you elect to seek arbitration in connection with a Dispute, you must first send to DeepDiscount, by certified mail, a written notice of the claim ("Notice") to the DeepDiscount address set forth at the end of this Agreement. If DeepDiscount elects to seek arbitration in connection with a Dispute, it will send, by certified mail, a written Notice to the address used for your DeepDiscount account. A Notice, whether sent by you or by DeepDiscount, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought. If DeepDiscount and you do not reach an agreement to resolve the claim within thirty (30) days after the Notice is received, you or DeepDiscount may file a claim in small claims court or commence an arbitration proceeding.
During the arbitration, the amount of any settlement offer made by DeepDiscount or you shall not be disclosed to the arbitrator. You may obtain a form to initiate arbitration at www.jamsadr.com. If you are required to pay a filing fee, after DeepDiscount receives notice that you have commenced arbitration, it will promptly reimburse you for your payment of the filing fee, unless your claim is for greater than US$10,000. The arbitration will be governed by the JAMS Streamlined Arbitration Rules & Procedures ("JAMS Rules") in effect at the time of the Dispute, as modified by this Agreement, and will be administered by JAMS, Inc. ("JAMS"). JAMS' Rules and Forms are available online at www.jamsadr.com, by calling JAMS at 1-800-352-5267 or by writing to DeepDiscount at the address set forth at the end of this Agreement. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration provision. Unless DeepDiscount and you agree otherwise, any arbitration hearings will take place in the county (or parish) of your billing address. (If you reside outside of the United States, any arbitration hearings will take place in your country of residence at a location reasonably convenient to you, but will remain subject to the JAMS Rules including the JAMS Rules regarding the selection of an arbitrator). The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. If the arbitrator issues you an award that is greater than the value of DeepDiscount's last written settlement offer made before an arbitrator was selected (or if DeepDiscount did not make a settlement offer before an arbitrator was selected), then DeepDiscount will pay you the amount of the award or US$1,000, whichever is greater. Judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the JAMS Rules.